At jbet, protecting the personal information of our Filipino players is a priority. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your information when you use our platform.
Last updated: June 2025 · Applies to all jbet players registered in the Philippines.
When you register an account or use the jbet platform, we collect personal information that is necessary to provide you with a safe and reliable entertainment experience. This includes your full name, date of birth, contact details such as your email address and mobile number, and your residential address within the Philippines. We also collect your payment information — such as your preferred PHP payment method and transaction history — for the purpose of processing deposits and withdrawals securely. Device and usage data, including your IP address, browser type, and activity logs, are collected automatically when you access the platform. This data helps us maintain platform security, detect suspicious activity, and improve the overall user experience for Filipino players. We do not collect more information than is necessary for the purposes described in this policy, and we review our data collection practices regularly to ensure they remain proportionate.
The personal information you provide is used primarily to manage your jbet account, verify your identity, process payments in Philippine pesos (PHP ₱), and deliver the platform features you have signed up to access. We use your contact details to communicate important account-related updates, respond to your support requests, and — where you have opted in — send promotional communications about offers available on the platform. Your transaction history and usage data are analysed in aggregate to improve our services, identify technical issues, and personalise your experience within the platform. We may also use your data to fulfil our legal and regulatory obligations, including identity verification and anti-money-laundering checks required under applicable Philippine regulations. jbet does not use your personal data for any purpose that is incompatible with the reasons for which it was originally collected, and we will notify you of any material change to how your data is used.
jbet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with carefully selected service providers who support our platform operations — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their contracted services. All third-party partners who handle your data are required to maintain appropriate security standards and to process your information solely in accordance with our instructions. In certain circumstances, we may be required to disclose your personal information to regulatory authorities or law enforcement agencies in the Philippines if we are legally obliged to do so. Where cross-border data transfers are involved, we take steps to ensure that your information receives a comparable level of protection to that which applies within the Philippines. We will never disclose your data to unrelated third parties without your explicit consent unless required by law.
We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, or disclosure. Data transmitted between your device and the jbet platform is encrypted using industry-standard secure protocols, and access to personal data within our systems is restricted to authorised personnel on a need-to-know basis. We conduct regular reviews of our security practices and update our systems in response to emerging threats and best-practice guidance relevant to online entertainment platforms operating in the Philippines. In the event of a data security incident that may affect your rights, jbet will notify affected players and relevant authorities in accordance with applicable legal requirements. You also play an important role in keeping your account secure — we strongly encourage you to use a strong, unique password and to avoid sharing your login credentials with anyone. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately.
jbet retains your personal information for as long as your account remains active or as long as is necessary to fulfil the purposes described in this Privacy Policy. After your account is closed, we may continue to hold certain data for a defined retention period to comply with our legal, regulatory, and financial record-keeping obligations under Philippine law. Transaction records are typically retained for a period in line with applicable anti-money-laundering and taxation requirements. Once the relevant retention period has expired, your data will be securely deleted or anonymised in a manner that prevents it from being linked back to you. You may request early deletion of your personal data in certain circumstances, and we will assess such requests in accordance with our legal obligations. Details of how to submit a data deletion request are set out in the section below on your rights.
As a player on the jbet platform, you have a number of rights in relation to the personal information we hold about you, in line with applicable data protection requirements in the Philippines. You have the right to request access to your personal data, to correct any inaccuracies, and to request deletion of data that is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, request that we restrict how your data is used while a query is being resolved, and — where processing is based on your consent — withdraw that consent at any time. To exercise any of these rights, please contact our support team through the channels available on the platform, and we will respond to your request within a reasonable timeframe. Please note that some requests may be subject to legal limitations where retention is required to meet our regulatory obligations. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
The jbet platform uses cookies and similar tracking technologies to support core platform functionality, remember your preferences, and help us understand how players interact with our services. Essential cookies are required for the platform to operate correctly and cannot be disabled without affecting your ability to use the service. We also use analytics cookies that help us measure platform performance and identify areas for improvement, as well as preference cookies that remember settings such as your language and display choices. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the jbet platform. By continuing to use the platform after being presented with information about our cookie use, you indicate your acceptance of cookies in line with this policy. We do not use cookies to build advertising profiles or share browsing behaviour with unrelated third-party advertisers.
jbet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players through a platform announcement or by email to the address on their account before the changes take effect. The date of the most recent update is shown at the top of this page, and we encourage you to review this policy periodically to stay informed. Continued use of the platform after an updated policy has come into effect constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your personal data is handled, you are welcome to contact our support team at any time. You can also find answers to common questions about privacy and account security on the FAQ page, or review your account rights under the Terms and Conditions.
Short answers to the most common questions about how jbet handles your data.
No. jbet does not sell, rent, or trade your personal information to third-party advertisers or any unrelated external parties. Your data is used solely to operate your account, process transactions in Philippine pesos, verify your identity, and improve the platform experience for Filipino players. Any third-party service providers who assist us with platform operations are contractually required to handle your data securely and only for the specific purpose for which it was shared. If you have concerns about how your information is used, you can contact our support team or review the full details in the policy above.
Yes, you can request deletion of your personal data by contacting the jbet support team. We will assess your request and action it in accordance with our legal and regulatory obligations, which may require us to retain certain records — such as transaction histories — for a defined period under Philippine law. For most account data that is no longer required for legal purposes, deletion will be completed within a reasonable timeframe after your request is verified. If you would like to close your account as part of the process, our support team can guide you through that as well. You can find further guidance on account management in the FAQ.
Yes. All payment-related information processed through the jbet platform is handled using secure, encrypted protocols designed to protect your financial data from unauthorised access. We work with payment processors who maintain their own rigorous security standards, and sensitive payment credentials are not stored on our platform in a form that could be misused. All transactions are conducted in Philippine pesos (PHP ₱) and are subject to standard verification procedures. If you notice any unusual activity related to your account or payments, please report it to our support team immediately so that it can be investigated promptly.
Registration at jbet is free and takes only a few minutes. Your data is protected from the moment you sign up, so you can focus on enjoying the platform with confidence.